Usually, I hate cell phone companies. They're full of people trying to sell you shit you don't need or long term contracts, blah blah blah.
Virgin kicks ass. I just called them to change to the 30 dollar a month plan rather than paying by the minute. It took 1 minute to get through and the guy answered "Virgin Mobile, what's up". No automated voice crap asking me what department I want, just a guy on the phone. And no sideshow trying to get me to sign up for some package.
Now that you can transfer numbers, I hope Virgin gets bigger, but not too big. Big enough it makes the rest of the industry change, but small enough to still say cool.
Friday, April 6, 2007
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